If the renter does not have the expected level to safely manoeuvre your boat, you have several options:

- You can suggest that he takes on a skipper at his own expense

- You can offer to cancel the rental, FranceRent will refund the renter the amount of the rental on his credit card.

- If the renter is at fault (false nautical CV, doesn't hold a boating licence), the refund will be at your discretion. As for the management fees, FranceRent will not be able to reimburse them.