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Everything related to your account: avatar, password, notifications & address
How do I sign up?
If you don't have a FranceRent account yet, go to francerent.com and click Sign in and then Create new account. Also, you can go directly by clicking HERE.
I forgot/lost my password
If you lost or forgot your password, you can get a new one by going to www.francerent.com/en/forgot-password
How do I change my password or email?
If you want to change your password you can go to the following link https://francerent.com/en/account/contact and click Edit Password. Unfortunately, we don't offer the option to change your email, but you are free to register a new account with your desired email address.
How to add a credit/debit card on my account?
If you are a new member of FranceRent you will need a credit/debit card added into your account to make a reservation. To do this follow the link https://francerent.com/en/account/payment and add your card. This card will be used for future reservations on FranceRent.
What documents do I need to send?
If you are a new member of FranceRent, you have to send an identification document to fully verify your account. For individual and company accounts, we require a copy of an identification document ( National ID or Passport ). For travel agencies, we require a copy of the "Travel Agency certification".
Why do I need to upload my ID?
95% of hosts verify the customers profile before they accept a booking. They tend to gain more trust in clients that have verified their identity. There are also times when FranceRent will ask you to confirm your identity to help us make sure you’re really you. But whatever the reason, your ID will never be shared with a host or any third party.
How can I delete my account?
We are sad to know that you want to delete your account, but if you still want to do this, you have to go to the following link https://francerent.com/en/account/details and click Delete account.
I need to change something in my account, how do I do that?
If you wish to make any change in your account, you can do this by following the link : https://francerent.com/en/account/details